Web Chat is like having a sales assistant in your website showroom ready to engage with all your website visitors. Capturing prospect information and qualifying leads and passing this information to you via e-mail in real-time. This then allows you to respond while the visitor is in the market for your product or service.
Web Chat is proven to:
Increase the likelihood of purchase/action: people who chat are 3 times more likely to buy/or complete contact form.
Reduce visitor abandonment which without engagement is around 80% on most websites.
Provide a qualified resource to engage with visitors during the high value hours.